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Terms of Service

Effective date: September 19, 2025

Last updated: September 19, 2025

These Terms of Service (“Terms”, “Agreement”) constitute a legally binding contract between you and ChatMate (“ChatMate”, “we”, “us”, “our”) governing your access to and use of our website(s), apps, and related products and services that link to these Terms (collectively, the “Service”). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Contact: chatmate787@gmail.com
Age Requirement: The Service is intended for users 18+ only.

Table of Contents

  1. 1. Our Service
  2. 2. Changes to Terms
  3. 3. Eligibility & Accounts
  4. 4. Privacy
  5. 5. Disclosures
  6. 6. User Conduct & Safety Rules
  7. 7. User Content
  8. 8. Licenses You Grant to ChatMate
  9. 9. Community Moderation & Enforcement
  10. 10. Purchases, Payments & Subscriptions
  11. 11. Refunds & Cancellations
  12. 12. Intellectual Property; DMCA
  13. 13. Third-Party Services & Links
  14. 14. Availability; Changes to the Service
  15. 15. Export Controls & Restricted Regions
  16. 16. Disclaimers
  17. 17. Limitation of Liability
  18. 18. Indemnification
  19. 19. Electronic Communications & Signatures
  20. 20. Miscellaneous
  21. 21. Contact

1) Our Service

ChatMate helps people meet and chat through instant 1-on-1 matching, messaging with real people, optional group chats/calls with friends, and tools to report and moderate harmful behavior. Some features may be experimental or vary by region and device.

The Service is not intended for distribution or use in any jurisdiction where such distribution or use would violate law or require registration we do not have. If you access the Service from other locations, you do so on your own initiative and are responsible for local compliance.

No regulated use. Do not upload regulated data (e.g., HIPAA, GLBA).

2) Changes to Terms

We may modify these Terms at any time. If material changes occur, we’ll update the “Last updated” date and may provide additional notice (e.g., in-app or email). Your continued use after changes become effective constitutes acceptance.

3) Eligibility & Accounts

  • Eligibility. You represent you are at least 18 and have capacity to agree.
  • Registration. Provide accurate, current, and complete info and keep it updated.
  • Security. You are responsible for all activity on your account; notify us of unauthorized use.
  • Usernames. We may reclaim or remove inappropriate or infringing usernames.

4) Privacy

Your use is subject to the ChatMate Privacy Policy, which explains how we collect, use, and share information. By using the Service, you consent to our data practices.

5) Disclosures

Automated systems (and, in limited cases, authorized human moderators) may review content for policy violations, legal compliance, and product improvement as described in the Privacy Policy.

6) User Conduct & Safety Rules

You agree not to use the Service to:

  • Break the law or infringe others’ rights (IP, privacy, publicity).
  • Harass, exploit, or endanger anyone; share sexual content involving minors (zero tolerance), non-consensual sexual content, threats, or hate.
  • Spam, scam, or defraud (including catfishing or solicitation schemes).
  • Doxx or share private/sensitive info without consent.
  • Upload malware or interfere with security/operation.
  • Use bots/scrapers without written permission.
  • Engage in sexually explicit content where prohibited, or any sexual content targeting minors.
  • Request or distribute illegal content or instructions facilitating harm.
  • Bypass access restrictions or rate limits.
  • Use the Service in sanctioned/restricted jurisdictions (see §15).

7) User Content

“User Content” means any content you submit, upload, display, or transmit through the Service (messages, images, audio, video, profile info, feedback, reviews, etc.). You retain ownership.

You represent and warrant that:

  • You have all rights necessary to submit the content and grant the licenses below.
  • Your content does not violate law, these Terms, or third-party rights.
  • Your content is accurate and not misleading.
  • You have obtained needed consents/releases for identifiable people.

No sensitive/regulated data. Do not upload health, financial account numbers, government IDs, or similar.

8) Licenses You Grant to ChatMate

To operate and improve the Service, you grant ChatMate a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, store, reproduce, adapt, edit, translate, analyze, reformat, publish, display, and distribute your User Content solely for:

  • Operating the Service and its features (including AI processing, safety/moderation, delivery, caching, backup);
  • Improving, testing, troubleshooting, and developing the Service;
  • Complying with law and enforcing these Terms.

This license lasts while your content is on the Service and for a reasonable backup/archival period thereafter. We do not claim ownership of your User Content.

Feedback. If you send ideas or suggestions, you grant a perpetual, irrevocable license for any lawful use without compensation.

9) Community Moderation & Enforcement

We reserve the right (but not the obligation) to:

  • Monitor use and review content for safety/policy compliance;
  • Remove or restrict content; suspend or terminate accounts;
  • Block IPs/devices, rate-limit, filter/demote results;
  • Report unlawful activity and cooperate with authorities;
  • Preserve evidence as required by law or for investigations.

Appeals. If we act on your account, you may request an appeal at chatmate787@gmail.com. We’ll make reasonable efforts to review, but reinstatement is not guaranteed.

10) Purchases, Payments & Subscriptions

  • Billing. You authorize us/our processors to charge your payment method for fees, taxes, and charges.
  • Auto-Renewal. Subscriptions renew automatically unless canceled before renewal.
  • Pricing Changes. We may change prices; where required, we’ll notify you in advance so you can cancel.
  • Taxes. You’re responsible for applicable taxes.

11) Refunds & Cancellations

Unless required by law or expressly stated otherwise, all sales are final and non-refundable. Cancellation takes effect at the end of the current term.

12) Intellectual Property; DMCA

The Service and its contents (“ChatMate Content”) are owned by ChatMate or its licensors and protected by IP laws. We grant you a limited, revocable, non-transferable, non-exclusive license to access and use the Service for personal, non-commercial use, subject to these Terms.

Restrictions. You may not copy, modify, create derivatives, reverse engineer, or exploit the Service or ChatMate Content except as permitted.

13) Third-Party Services & Links

The Service may include third-party software, SDKs, or links. We do not control and are not responsible for third-party services or content. Your use is governed by their terms and privacy policies.

14) Availability; Changes to the Service

We do not guarantee uninterrupted availability. We may change, suspend, or discontinue any feature or the entire Service at any time without liability, and may perform maintenance, apply updates, or impose limits.

15) Export Controls & Restricted Regions

You must comply with applicable export control and sanctions laws. You may not use the Service where prohibited, including in jurisdictions subject to comprehensive sanctions or if you are on a restricted-party list. We may restrict access by region or IP to comply with law.

16) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, CHATMATE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

17) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHATMATE AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES. OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF (A) US$100 OR (B) THE AMOUNTS YOU PAID TO CHATMATE FOR THE SERVICE IN THE 6 MONTHS BEFORE THE EVENT.

18) Indemnification

You agree to defend, indemnify, and hold harmless ChatMate and its affiliates from claims arising out of (a) your User Content; (b) your use of the Service; (c) your violation of these Terms or law; or (d) infringement of any third-party right. We may assume exclusive defense; you will cooperate.

19) Electronic Communications & Signatures

You consent to electronic communications and agree that electronic agreements, notices, and records satisfy legal requirements for written communications and signatures.

20) Miscellaneous

  • Entire Agreement. These Terms and the Privacy Policy are the entire agreement.
  • Severability. If a provision is unenforceable, the remainder remains in effect.
  • No Waiver. Failure to enforce is not a waiver.
  • Assignment. You may not assign without our consent; we may assign freely.
  • Force Majeure. We aren’t liable for events beyond reasonable control.
  • Headings. Headings are for convenience only.

21) Contact

Questions? Email chatmate787@gmail.com