BlockChat Privacy Policy

This Privacy Policy describes how BlockChat (“BlockChat,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our website and related services, including chat, posts, images, video features, and subscriptions (the “Services”). By using the Services, you agree to this Policy.

This Policy doesn’t apply to third-party sites or services that may be linked from BlockChat. Their privacy practices are governed by their own policies.

• Personal Data: Any information that identifies or can be reasonably linked to an identified or identifiable person (e.g., email, IP address).
• User-Generated Content: Messages, posts, images, videos, and other content you submit.
• Processing: Any operation performed on data (collection, storage, use, sharing, deletion).

a) Information You Provide

• Account: username, email, password.
• Profile: avatar, bio, display preferences.
• User-Generated Content: posts, direct and group messages, images, videos, and other material you upload or transmit through the Services.
• Payments: subscription and billing metadata processed via third parties (e.g., Stripe). We do not store full card numbers.

b) Information Collected Automatically

• Device & Usage: IP address, approximate location, browser/OS, device identifiers, timestamps, feature usage, diagnostic/error logs.
• Cookies/Local Storage: for authentication, preferences, analytics, and abuse prevention.
• Moderation Signals: automated or manual flags (e.g., suspected policy violations, VPN/proxy detection, ban/cooldown events).

c) Information from Third Parties

• Auth Providers: if you sign in with a third party.
• Payments: subscription status, refunds, receipts (via Stripe).

• Contract: to provide and operate the Services you request.
• Legitimate Interests: to secure our platform, prevent fraud/abuse, improve features, and support customer service.
• Consent: where required (e.g., certain cookies, marketing).
• Legal Obligation: to comply with applicable laws.

• Provide, maintain, and improve chat, and posting features.
• Authenticate users; personalize content and recommendations.
• Process subscriptions and payments; handle support inquiries.
• Detect, investigate, and prevent spam, abuse, fraud, and security incidents.
• Enforce community guidelines and applicable terms.
• Analyze usage to improve reliability and performance.
• Comply with legal/regulatory requirements and protect our rights.

• Service Providers: hosting/CDN, storage (e.g., AWS S3), analytics/moderation, email, and payments (e.g., Stripe). They process data on our behalf under contractual safeguards.
• Other Users: information you choose to share (e.g., posts, profile info, messages) per the features you use.
• Legal/Protective: to comply with law or protect rights, safety, and property of BlockChat, our users, or the public.
• Business Transfers: in a merger, acquisition, financing, or sale of assets, data may be transferred as permitted by law.

We do not sell personal data.

• We retain data as long as needed to provide the Services and for legitimate business or legal purposes.
• When you delete content or your account, we delete or de-identify data within a reasonable period, subject to legal/technical constraints (e.g., backups, logs).

Depending on your location, you may have rights to access, correct, delete, port, or restrict/object to the processing of your personal data, and to withdraw consent where processing is based on consent.

To exercise rights, contact chatmate787@gmail.com. We may request information to verify your identity.

California residents: you may also have rights under the CCPA/CPRA. We will not discriminate against you for exercising your rights.

We use cookies, local storage, and similar technologies for authentication, preferences, analytics, performance, and security. You can control cookies in your browser, but some features may not function properly if disabled.

We use reasonable technical and organizational safeguards (e.g., encryption in transit, access controls, monitoring). No system is 100% secure, and we cannot guarantee absolute security.

The Services are not intended for children under 13 (or under 16 where applicable). We do not knowingly collect personal data from children. If you believe a child has provided data, contact us to request deletion.

We may process your data in countries outside your own (including the U.S.), which may have different data protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.

We may update this Policy periodically. If changes are material, we will provide reasonable notice (e.g., email or in-app notice). Your continued use of the Services after changes become effective constitutes acceptance.